This 10-Year Strategic Plan was developed concurrently with the APS Promise and describes how we will execute our Mission to achieve our Vision. It provides direction with measurable milestones to undertake and achieve our long-range goals.
Central to this effort is fortifying and maintaining positive relationships with customers, our workforce, external stakeholders, regulators and the financial community to ensure the resilience of the company’s financial health and longevity. The 10-Year Strategic Plan sets priorities while proactively focusing plans and resources. It is designed to ensure employees and other stakeholders are working toward common goals with established an understanding around envisioned outcomes. This encourages a clear and ambitious organizational direction in response to a changing environment. The 10-Year Strategic Plan is designed to be the strategic instrument that articulates where we are headed, and the actions needed to progress. It also adopts the APS Culture Principles, which will guide us in how we measure success. Fundamentally, the 10-Year Strategic Plan will guide the disciplined efforts and essential decisions and actions taken to shape what we do, what we stand for, whom we serve, and what we strive to become.
To establish an effective strategy, the officer team looked at more than 60 potential drivers of change (broader, societal forces impacting the energy industry and utility sector) to understand which are most likely to transform the future of our business and the communities we serve. They identified six critical areas expected to greatly impact our business over the next 10 years. As the officer team considered how to address the six identified Drivers of Change most likely to impact our business, five Long-Term Issues (LTI) emerged as priority areas of focus during the next 10 years. These LTIs were established to ensure employees and all stakeholders are effectively aligned toward common goals with established understanding around envisioned outcomes:
- Focus on Customer Experience and Community Stewardship
- Support an Evolving Workforce
- Decarbonize and Manage Generation Resources
- Achieve a Constructive Regulatory Environment
- Ensure Long-Term Financial Health
Our business plan defines how each business unit executes our strategy. Tiered metrics provide a clear look at what the company is trying to accomplish by measuring what matters. Our performance management program recognizes and rewards individual contributions to priority work.
The initiatives supporting the business plans align with the LTIs. These plans help us prioritize our work, collaborate across the organization, align our resources and measure our progress with rigor and discipline. Our performance compensation across the business is connected to business unit performance, individual performance and value-driving tiered business metrics.
We have several goals and environmental and social indicators that we use to measure progress and hold ourselves accountable. See our ESG performance data.
Learn more about our 10-Year Strategic Plan.