THE UTILITY OF THE FUTURE (VIGNETTE #5) - 2 minutes, 39 seconds

Student “Maria” looks into how the electric company responds and
communicates during an outage caused by a large storm.

THE UTILITY OF THE FUTURE (VIGNETTE #6) - 3 minutes

Student “Alex” tells about a non-profit program that helps low-income families
manage their electric use.

THE UTILITY OF THE FUTURE (CLOSE) - 2 minute, 25 seconds

APS Vice President and Chief Customer Officer Tammy McLeod wraps
up this intriguing look at the not-so-distant future.

APS EMPLOYEE: TERRI LANGE - 54 seconds

Lange, a supervisor in APS’ Customer Call Center, discusses the importance
of building infrastucture from a customer perspective.

APS EMPLOYEE: DONALD LAMONTAGNE - 51 seconds

Lamontagne of APS’ Transmission and Distribution department explains why
investing in new technology is critical to the reliabilty of the Western power grid.

APS EMPLOYEE: BRIAN WHEELER - 48 seconds

Wheeler, a Journeyman Troubleman for APS talks about the scope and
impact of Arizona’s rapid growth.