Pinnacle West Capital Corporation
PNW Stock Mar 15, 2010 at 14:05 ET 37.20  -0.13   
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Operational Overview: Graphs
Annual Report Table of Contents

APS Customer Growth

APS Customer Growth:
We continue to experience unique customer growth -- about three times the industry average...

 

 

 


 

 

 

 

Cumulative Percent Increase of Customer and Employees Since 1999

Cumulative Percent Increase of
Customers and Employees since 1999:
 
Though we're rapidly adding customers, increasingly efficient operations have helped keep workforce increases minimal...

 

 

 


 

 

 

 

Coal and Nuclear Production Cost

Coal and Nuclear Production Cost:
These efficiencies have also allowed us to keep power plant production costs below national averages...

 

 

 


 

 

 

 

Customer Satisfaction Ranking

Customer Satisfaction Ranking:
And our customer satisfaction scores continue to improve, ranking at or near the top of the western region.

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Corporate Headquarters:  400 North 5th Street, Phoenix, AZ 85004   (602) 250-1000   (800) 824-8101