We consider the workforce of the Pinnacle West businesses to be a competitive advantage, built on a foundation of highly skilled, diverse and engaged employees. Their ability and willingness to innovate, adapt and deliver is the key to excellence in the Company’s current and future performance.  We will continue to offer competitive compensation, strong benefits and a variety of career opportunities to assure we retain and develop this most valuable asset.

Over the next five years, we face the challenge of planning for and supporting significant workforce transition. Core skills and capabilities, including leadership, must be developed as long tenured employees retire and new employees are integrated into the workforce. Also, new skills and capabilities will be required to implement improved processes, new infrastructure and new technology. 

Emphasis in talent identification and recruitment, knowledge management, and development of emerging high potential leaders will assure that we attract and maintain a qualified and highly motivated workforce.  Commitment to workforce planning, performance management, and development of both technical and leadership skills, will assure that the company’s values and standards are effectively engrained in new employees and leaders.

This section of our report shows our performance and some of the ways we will accomplish our workplace goals.