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Headquartered in Phoenix, Arizona, and serving the West for more than a century, Pinnacle West and its businesses have earned a reputation for customer satisfaction, shareholder value, operational excellence and business integrity. Through our subsidiaries we generate, sell and deliver electricity and energy-related products and services in the western United States. We also develop residential, commercial and industrial real estate properties. Pinnacle West's largest subsidiary, Arizona Public Service Company (APS), is the largest electric utility in Arizona, serving about 1.1 million customers across the state. 
Pinnacle West:
- Is in Standard and Poor's 500 index and is traded on the New York Stock Exchange under the symbol: Pinnacle West
Consolidated assets of $11 billion, including approximately 6,400 megawatts of power plant generation capacity APS had 1.1 million customers at year end, in 11 of Arizona’s 15 counties Was given a AAA (highest) rating, and ranked in the top two among utilities in the United States in every review since 2001 by Innovest Strategic Advisors for our environmental and sustainability performance Was listed in the 2007 Dow Jones North America Sustainability Index and in the 2007 Dow Jones United States Sustainability Index as a sustainability leader in the electric industry. This is the third consecutive year that Pinnacle West has been on the Dow Jones Sustainability Indexes
Pinnacle West has two principal business segments (determined by products, services and the regulatory environment): the regulated electricity segment (accounting for 83 percent of operating revenues in 2007), which consists of traditional regulated retail and wholesale electricity businesses (primarily electric service to all customers in our service territory) and related activities, and includes electricity generation, transmission and distribution; and the real estate segment (accounting for 6 percent of operating revenues in 2007), which consists of SunCor’s real estate development and investment activities
In addition, Pinnacle West has a competitive business segment providing innovative energy and renewable solutions designed to increase energy efficiency, upgrade equipment and provide sustainability to our environment. These business segments are discussed in more detail in our 2007 Pinnacle West Annual Report, and Pinnacle West 10K, as well as in the Subsidiary Section of this report.
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Pinnacle West has been named to the 2008 Corporate Knights Global 100 Most Sustainable Corporations in the World, the fourth year in a row the company
has been on the Global 100 list.
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| Corporate Responsibility Report Contact |
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David Jallo
Corporate Environmental, Health and Safety Department
P.O. Box 53999, MS 8376
Phoenix, AZ 85072-3999
David.Jallo@aps.com
(602) 250-3528
Additional contacts for Shareholder Services, Investor Relations, Human Resources and other company areas are listed at Contact Us .
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Pinnacle West Strategic Objectives
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| To provide Arizona electricity customers with outstanding service and reliable energy at fair prices. |
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| To focus on superior long-term total returns for shareholders. |
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| To implement business practices that support a strong economy, a healthy environment and prosperous communities for Arizona. |
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To actively manage our costs and business risks.
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| To work with regulators to achieve positive regulatory outcomes that benefit both customers and shareholders. |
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| To maximize the long-term value of our assets. |
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| To capture growth opportunities in our electricity markets. |
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To increase our resource portfolio consistent with our customer growth, environmental factors, cash flow and market conditions.
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| Conversion Factors used in this report |
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1 pound = 0.454 kilograms
1 metric ton = 1,000 kilograms; or 2,204.6 pounds; or 1.10231 short (US) tons
1 gallon = 3.785 liters
1 mile = 1.609 kilometers
1 kilowatt- hour = 3,600,000 joules
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