Pinnacle West Capital Corporation
PNW Stock Nov 6, 2009 32.84   
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Report Home
Report Index
Executive Message
Report Introduction
Company Profile
Electric System
Economic Impacts
Environmental Performance
Eco-Efficiency
Community & Customers
Workplace Performance
GRI Content Table
Tables, Charts & Graphs
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Report Index

Complete Report (PDF:1450/85 pages)

Executive Message  (PDF: 70K/3 pages)
Report Introduction  (PDF: 34K/2 pages)
Company Profile  (PDF: 231K/17 pages)
Pinnacle West Subsidiaries: Arizona Public Service Company, SunCor Development Company,
APS Energy Services
Pinnacle West's Approach to Sustainability: Integrated Business Model, Sustainablity Governance, Arizona Businesses Advancing Sustainability, Re-establishing our Baseline and setting Future Goals
Key Issues:  A Sustainable Energy Future, Key Sustainability Issues
Stakeholder Engagement: Identification of Key Stakeholders, Review of Stakeholder Engagement
Corporate Governance: Board of Directors, Pinnacle West Code of Conduct/Ethics Policy,Public Affairs
Affliliations and Memberships
Awards & Recognitions
Electric System   (PDF: 125K/5pages)
Integrated Resource Planning
APS Generation:      APS Generating Sources,  Generating From Nuclear Power, Purchased Power, 
Electric System Reliability:     System Reliability Overview,  Smart Meters,  Distribution Operations Management System,  Raising Transmission Line Capacity
Economic Impacts  (PDF: 136K/4pages)
Financial Performance
Economic Development:  APS’ Building Bridges to Business Program, APS' Focused Future Program, Other Initiatives

Environmental Performance  (PDF: 316K/23pages)      
EHS Policy, Organization and Management:  EHS Policy,  EHS Organization,  EHS Compliance Assurance (Audit) Program,  EHS Training, EHS Excellence Awards Program
EHS Targets
Climate Change
Air Emissions: Emissions from APS Generating Facilities,  Voluntary Emissions Reductions,  Travel Reduction Program
Waste: Hazardous and Solid Wastes, Recycling Programs, Nuclear Wastes, Vendor Audits
Water
Material & Chemical Management:   Environmentally Preferred Purchasing, Chemical Management,  Facility Energy Management,  LEED Program,  Mobile Fleet
Land Use & Biodiversity:  Wildlife Protection,  Cultural Resource Program, APS Forestry Program, APS' Infrastructure “Footprint”, Transmission and Distribution Line Siting
Spills & Remediation Programs:PRP issues, Voluntary remediation programs, TRI Results, Reportable Releases
EHS Compliance: 
Eco-Efficiency   (PDF: 136K/8pages)
Renewable Energy Programs:  Renewable Energy Projects, Green Pricing, Solar Energy, Wind Energy, Renewable Energy Standard
Technology Innovation:  Solar Energy, Emissions to Biofuels, SNG Project, Hydrogen Park, WESTCarb,  Smart Meters, APS Pyroysis Project, ECObus
Demand Side Management: APS Demand Side Management and Energy Efficiency programs
Community & Customers   (PDF: 109K/8pages)
Community Support: Charitable Giving, Volunteerism, Corporate Citizenship, Helping Customers in Need
Customers: Customer Satisfaction, Customer Programs
Suppliers: Supplier Code of Conduct, Contractor Safety Program, Supplier Diversity Program, APS Academy for the Advancement of Small, Minority and Women Owned Enterprises (AAAME)
Public Safety
Workplace Performance  (PDF: 190K/9pages)
Labor Practices & Work Environment: Employee Attraction and Retention, Benefits, Union Representation, Workforce Succession Planning
Employment Profile & Diversity: Employee Count and Make-up,  Diversity
Development & Training:  Training facilities and resources, Apprenticeship and Intern programs, Employee Training programs, Formal development processes
Employee Health & Productivity
Safety Performance: Safety Policy, Safety Organization, Safety Performance and Statistics
GRI Content Table  (PDF: 388K/6pages)
Tables, Charts & Graph Index
Reader Feedback
 

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Corporate Headquarters:  400 North 5th Street, Phoenix, AZ 85004   (602) 250-1000   (800) 824-8101