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The safety of our customers and the general public is our top priority. We staff a Public Safety department to ensure the public is safe and informed about any possible dangers of electricity. Both our Customer Service and Public Safety departments work to ensure our customers have access to accurate information on the proper use and handling of electricity. In an effort to educate and protect children, our Public Safety employees target students throughout Arizona through an outreach program aimed at safety and awareness. The department also has reached hundreds of maintenance workers, city employees, firefighters and arborists with targeted electrical safety presentations. Our Construction department maintains three electrical safety demonstration trailers that show the dramatic impact of electrical current on living tissue. In 2004, we conducted nearly 65 presentations reaching more than 2,500 people.
At Pinnacle West and APS, we train our employees and continually improve and test our systems in order to be ready for emergencies. APS employs and trains fire and emergency response teams at the Palo Verde Nuclear Generating Station plant and the Four Corners and Cholla coal plants. Emergency response plans at each facility detail the roles of APS employees in responding to emergencies. We actively participate in local emergency planning committees and provide emergency planning and on-site chemical storage and hazard information to state and local agencies through SARA (Superfund Reauthorization Act of 1986) Tier I and Tier II reports. The Palo Verde Nuclear Generating Station annually provides neighbors with information on plant operations, emergency planning zone maps, emergency classifications, important telephone numbers, procedures, locations of care centers and suggested protective actions. Palo Verde also conducts joint emergency planning drills with local, state and federal emergency response agencies at least twice per year. The APS Energy Delivery and Sales division also maintains an emergency response plan that helps the organization quickly respond to disasters, both natural and man-made. Periodic reviews and drills help the division improve its emergency response procedures for use during potentially dangerous emergency outages. Return to Community
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